Terms of Use

These Terms of Use establish the conditions and requirements that apply to all individuals who access, browse, or otherwise interact with the Dr. Bronner’s website and related digital platforms. By using these services, visitors acknowledge that they have entered into a legally binding agreement and agree to comply with the terms, conditions, policies, and guidelines governing the use of the platforms. Users are encouraged to carefully review these provisions before accessing any content, products, features, or services. Continued use of the platforms signifies acceptance of the terms in their entirety. Individuals who do not agree with any aspect of these conditions should discontinue use of the services immediately.

The platforms are intended primarily for personal and non-commercial use. Access is generally limited to individuals who have reached the age required to enter into legally enforceable agreements within their jurisdiction. By accessing the services, users represent and warrant that they possess the legal capacity to accept these terms and fulfill any obligations arising from their use of the platforms. Users are also responsible for ensuring that anyone who accesses the services through their internet connection or account understands and complies with the applicable terms and conditions.

Dr. Bronner’s may modify, update, or revise these Terms of Use from time to time in response to operational, legal, technological, or business developments. Updated versions may be published on the website or related platforms, and such revisions become effective upon posting unless otherwise specified. Continued use of the services after changes are implemented constitutes acceptance of the revised terms. Users are encouraged to review the terms periodically to remain informed about their rights and responsibilities, as all current versions are binding upon continued use.

The company reserves the right to manage all aspects of product offerings, transactions, and platform operations at its sole discretion. Product information, descriptions, pricing, availability, promotions, and purchasing conditions may change without prior notice. The company may limit purchase quantities, refuse transactions, restrict promotional participation, cancel orders, or impose additional requirements when necessary to protect business interests, ensure compliance with applicable laws, or prevent fraudulent activity. Users are responsible for providing accurate payment information and for satisfying all applicable charges, taxes, fees, and other financial obligations associated with their purchases.

The company stands behind the quality of its products and may offer return, replacement, refund, or satisfaction programs in accordance with applicable policies. Eligibility for these programs is subject to the terms outlined in separate return or customer satisfaction guidelines. Once products have been delivered, responsibility for the products may transfer to the purchaser depending on the circumstances and applicable law. Customers are encouraged to review all applicable policies before completing transactions.

Certain portions of the platforms may permit users to submit reviews, comments, suggestions, feedback, images, testimonials, or other forms of content. By submitting content, users acknowledge that such submissions may be treated as non-confidential and non-proprietary. Users grant the company a broad, worldwide, perpetual, royalty-free right to use, reproduce, modify, publish, distribute, display, and otherwise utilize submitted materials in connection with its business activities. Users remain solely responsible for the content they provide and must ensure that all submissions comply with applicable laws, regulations, intellectual property rights, and community standards.

Dr. Bronner’s reserves the right, but not the obligation, to monitor, review, edit, refuse, or remove user-generated content at its discretion. Content that is unlawful, misleading, offensive, defamatory, infringing, harmful, or otherwise inconsistent with these terms may be removed without notice. The company does not endorse, verify, or guarantee the accuracy, completeness, or reliability of content submitted by users and assumes no responsibility for materials created by third parties.

All content available through the platforms, including but not limited to text, graphics, logos, product descriptions, images, videos, software, layouts, designs, trademarks, and other intellectual property, is protected by applicable copyright, trademark, trade dress, and other proprietary rights laws. Except as expressly permitted, users may not reproduce, distribute, modify, display, publish, transmit, create derivative works from, or otherwise exploit any content for commercial purposes without prior written authorization. Unauthorized use of intellectual property may result in the suspension of access privileges and the pursuit of legal remedies.

The services and all associated content are provided on an “as available” and “as is” basis. While reasonable efforts are made to maintain accurate, current, and reliable information, the company does not guarantee that the platforms will always be error-free, uninterrupted, secure, or fully up to date. Information may occasionally contain inaccuracies, omissions, technical issues, or typographical errors. Users assume responsibility for evaluating the accuracy and usefulness of information obtained through the services and for any actions taken based on that information.

To the fullest extent permitted by applicable law, Dr. Bronner’s and its affiliates, officers, directors, employees, contractors, licensors, and partners shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or other damages arising from or related to the use of, inability to use, or reliance upon the platforms or their content. This limitation applies regardless of the legal theory asserted and includes damages relating to lost profits, business interruptions, data loss, reputational harm, or other economic or personal losses.

Users agree to defend, indemnify, and hold harmless the company and its affiliated parties from and against any claims, liabilities, losses, damages, expenses, and costs arising from violations of these Terms of Use, misuse of the services, infringement of third-party rights, or unlawful conduct connected to platform activities. This obligation survives termination of access to the services and remains enforceable to the maximum extent permitted by law.

By accessing and continuing to use the platforms, users acknowledge their responsibility to comply with these Terms of Use and all applicable laws. These terms are intended to create a transparent framework that protects both users and the company while supporting a secure, respectful, and effective online experience. Through responsible use of the services, users contribute to maintaining a platform environment that reflects the company’s commitment to integrity, fairness, and accountability.